PRIVACY POLICY

INTRODUCTION

SYB Builders ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at sybbuilders.com (the "Site") or interact with us through our contact and estimate request forms.

INFORMATION WE COLLECT

We may collect the following types of personal information when you voluntarily submit it through our contact form or estimate request form:

• Name
• Email address
• Phone number
• Company name
• Project details and messages you provide

We also automatically collect certain non-personal information through Google Analytics, including your IP address, browser type, device information, pages visited, and time spent on the Site.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To prepare and communicate estimates for commercial construction projects
• To communicate with you about potential or ongoing projects
• To improve our website and user experience through analytics
• To comply with applicable laws and regulations

COOKIES AND ANALYTICS

We use Google Analytics to understand how visitors find and use our Site, such as which pages are viewed and how long visits last. Google Analytics uses cookies and collects information like your IP address, browser and device type, and the pages you visit. We use this to improve the Site.

We may also use Google Ads conversion tracking. If you reach our Site from one of our ads, a cookie lets us measure whether you went on to request an estimate, send us a message or call us. This tells us which advertising works.

You can decline these cookies at any time. Click "Decline" on the cookie banner, or use the Cookie Preferences button on this page. We save your choice in a cookie on your device for 12 months. You can also block or delete cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on.

For more about how Google collects and uses this data, see How Google uses information from sites that use its services and Google's Privacy Policy.

DATA SHARING AND SELLING

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights.

DATA STORAGE AND RETENTION

Information submitted through our contact and estimate request forms is stored securely for the purpose of business communication and project coordination. We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

CHILDREN'S PRIVACY

Our Site is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: